I understand that insoles should feel comfortable, but these feel no different from the standard insoles I already had. I have very flat feet and feel no noticeable arch support.

I’m concerned about the accuracy of the phone scanning system: I repeated the process several times and got different measurements every time.

I visited Costco on two consecutive days to get professionally scanned. The first day, no one was attending the booth. The second day, the representative seemed unwilling to help and told me the scanner was broken and to scan my feet at home.

After such an inconsistent measuring process, I’m left questioning whether these insoles were made correctly for my feet. A disappointing experience overall.

Much better now

I recommend investing in a pair or two if you find yourself buying multiple generic inserts to help your foot pain. They take a little longer to get after you get your feet scanned, but you save money in the long run

The inserts seem to be shorter than all of my shoes at size 10 1/2 to 11. I wish they would’ve sized them out two and 11 because those are the majority of my shoes overall I feel like they’re a good personalized insert for only $70-$100

They’re just ok. I have another pair of insoles that were great! I needed a new pair. I knew when I stepped on the pad it wasn’t going to give a good reading, I was still moving & was not standing flat. I asked if I could redo it w out moving & he said, no.
& it was accurate enough . The whole experience was unpleasant. I called the main office a few times & never heard back. I also waited over an hour, no one could find the man working the booth. He marked I’ll be back work clock sign incorrect. I’d like to redo it.

My feet feel better with the new The Inso and I can walk longer

Contour compared to my other custom orthotics is pretty well spot on. However, from the arch back to the heal it is not rigid enough or re-enforced and probably less than half the thickness so flexes severely. I feel my weigh in the middle and arch of my feet with custom orthotics and with the FitMyFoot arch I feel like I am standing flat footed on a hard floor surface. I sit lower in my shoes as a result, almost feel I need to put the factory shoe cushion in below these to build it up. Maybe some feet benefit from these, but when someone needs a custom arch support this doesn't cut it as a replacement. Had hoped to use this in a second pair of shoes that I use less so wasn't expecting complete results but this is marginal at best. It is true that my custom arches cost somewhere near $400.00 but is worth it if you need this level of support. Image it varies depending on your foot profile. I had suffered from heel pain (planter fasciitis) so my need is to move my support forward to the middle and arch to solve my individual issues.

A friend suggested i try these custom insoles as i have flat feet/pronate and like additional support. The process was a little confusing at first as the customization parts seems to happen after purchase, so you need to have faith in the process as the insights come later in the journey. So i was confused, but then i received my foot facts email which was exactly what i was looking for. I just missed the fact that this comes afterwards. So in short the customized foot report gets emailed and tells you what you need to know. In hindsight thats logical for obvious financial reasons, but it would be good to get that point highlighted clearly up front. So how are the insoles?, they are thin ( good - so heel is still in the heel cup ) stiff ( good as adds stability and im using them in my cycling shoes) and fit / support my foot, so does not feel like they are trying to re-educate my foot. it appears from the foot facts my arch is ok, however, my angles i flexible so i tend to roll inwards, which the footbed helps.

I LOVE these insoles. Especially getting them at Costco!! Waiting for them to come back so I can get more

I was intrigued by the display & sales person at Costco, luring people into his booth for a digital scan of their feet for a great orthotic fit. I looked forward to getting these 3D Printed insoles timely. The first major disappointment is that they took 4 weeks to arrive - which is completely unacceptable in today’s world of serving customers timely - especially since I paid upfront at Costco… then had to use my Costco receipt to complete the online purchase. After initially submitting my order online, I’d expected to get good and timely communication from FitMyFoot, but all I received was an initial email confirmation that my insoles were being 3D Printed… then silence for 3.5 weeks. I was convinced I’d never receive them and would have to coordinate with Costco to get a refund. But after a long somewhat impatient wait, the insoles arrived. I think I was expecting something more profound and custom fitted that I’d melt into these insoles. Sadly, I was only slightly impressed- nothing special about these insoles. They claim to be so much more comfortable and supportive, but I’ve bought very comparable insoles for $30-$40 that were just as effective versus these $80 (Costco price - retail $120 I think.)
I’ve worn them for nearly 4 weeks of working 4-8 hr days walking on concrete warehouse floors. They provide adequate comfort, but not much more than my Hoka Bondi 8 shoes I now wear them inside of. The only real benefit I find is the arch support that is more contoured to my foot. So, I give them 3 stars for comfort and effectiveness, but only 2 stars in the woefully unimpressive 3D Printing custom footprint that was sold as “amazing” by the FitMyFoot rep at Costco.

Purchased a couple of pairs for me and the Mrs through Costco which includes a 3D scan to print your custom orthotics. What a great value where others charge you almost double! Learned that I’m actually a wide foot 11.5 size instead of a 12 which I never knew prior to this experience; and it would explain a lot. My first pair came in and it took a bit to break into. I personally would not use these for running but they are great for training at the gym or for walks. It really is more of a heel cushion for me since I don’t need arch support. Funny story is they misprinted my name on the insoles for first pair and were so gracious to send me another corrected pair FREE OF CHARGE! Now that’s service! Email support was fast and friendly. I’d highly recommend taking a look if you’re in the market for CUSTOM ORTHOTICS.

I love that I was able to customize the print of the insole but the comfort is just ok. In the heel I can feel where the hard mold stops and it’s just the rubber insole. I have another pair that are not custom made but had a foot scan to say which style was best that feel more supportive then these.

Great except that my shoes are 7.5 and I've been measured as an 8 so they only fit in certain shoes. Trimming them was suggested to me but I don't want to because they cost a lot and I don't want to ruin them.

I can’t believe how much better my foot feels after installing these insoles in my shoes. I literally could not walk without mass pain in my foot until I tried these. It has taken almost 2 weeks but the difference is mind blowing. I am still wearing house slip ons so it doesn’t flare up again in the house but, oh man. I’m beyond happy! Silly me I purchased them at Costco before Xmas, when they finally arrived I put the package in my closet and honestly forgot about them till my wife said, hey have you tried those my foot insoles and I was like oh man. Life changing for sure. We walk 3-4 miles everyday I’m no longer grinding every step, it’s heavenly!

These soles are truly life-changing for folks with plantar fasciitis. I never thought that I would find a solution to my pain and then it arrived from your company. God bless you!

FitMyFoot provides great customer service before and after the sale. I have had good experience with their service agent Colin who was very pleasant and helpful.
In terms of the insoles, it is a good product but would soothe my feet better if the they are softer and more cushioning… that’s just my preference.

Overall, this is a good company with a good product that fulfills its purpose.

They really do help. I made a custom pair and they look great!

Oh and the data they give you on your feet is actually pretty amazing too!

These gems made my proper alignment a snap, reduced strain I have had, and provided relief from some minor foot pain. Great for me.

So pumped for my custom and custom designed insoles

My shoe size has changed since I got my last insoles. I contacted customer service and told them I want to get new insoles with the new size. They said they would change my profile before fulfilling my order. They delivered as promised..

Thismis my 3rd order. There is NOTHING better than custom fit insoles, and these are perfect. They are very durable and produced with great quality. I will definately order more.